Technician Brody showed up on time, was professional and did a great job. Hopefully, the spiders and earwigs will not be visiting me anymore. I highly recommend Custom West Pest Control and plan to continue using the company's services.
Custom West has been fabulous for me. After moving here to Missoula 10 yrs ago, I came across the aggressive house spider/hobo. I have quite the big fear of spiders so I quickly called Custom West. I have used them religiously for the month of March thru November every yr and I rarely seem those 8 legged creatures now thanks to them.
Nate and the team at Custom West are the most affordable, reliable folks in the business. Not only are they professional and knowledgeable, but passionate and friendly to work with. I always recommend them to friends/businesses (even strangers I overhear having pest problems!)...that's how much I trust Custom West!
We had Custom West come out to assess our issue of hobo spiders in the basement and they were not only quick and efficient, but we haven't seen any spiders since their first visit. Both of the professionals they have sent have been very professional, courteous, and friendly, and they set up a custom plan for our budget and needs. Local owners, too, they are awesome, highly recommend!
I had Jules come look at my apartment & she was absolutely lovely. She helped me understand the situation, set up some traps & told me all the information I needed. She made me feel more calm & even informed me the best ways to clean. I highly recommend!
I was so impressed with the quality of people at Custom West Pest Control. Trust is an understatement. Keep up the good work Nate and crew!
We have always had issues with spiders and wasps. Looking forward to a Summer/Fall of relaxation and not worrying about insect intrusion.
Your technician, Jules, was great. She is very pleasant and efficient.
Very professional service and a quick response to our needs!
I highly recommend Custom West to anyone. I use them for both personal and professional needs. Nate is always thorough and makes sure things are getting done not only in a timely manner but correctly as well. Top-notch company.
Very pleased with the customer service and quality of work provided by this business. I have used them for years to treat my house for insects and they consistently deliver quality service. All of the employees that I have dealt with have been an absolute pleasure from the people answering the phone to the technicians that perform the work to the owners who I can tell care immensely about the satisfaction of their customers.
I discovered mice in my garage and I thought I'd just put out some D-Con and my problem would be solved. I put out some bait, which was eaten rapidly, and later some traps, but I just seemed to keep seeing more and more evidence of mice. I decided I wanted this problem solved, so I called Custom West Pest Control based on Google reviews. They came out within 48 hours, during which time I discovered the mice had also been living in my crawlspace. Eric came out and he was knowledgeable and reassuring. He explained what the plan would be, and made sure all my questions were answered. He put out dog-proof/child-proof bait stations and several traps. We caught a lot of mice at first, but Eric came back regularly and it dropped way off. Eric kept in touch with me by phone and text to monitor the situation. I'm now mouse-free, their access holes are plugged and their mess has been removed. The scheduling was flexible and accommodating with my work schedule. I feel like the rates were reasonable, also. My problem has been solved, and I feel very good about the service and attention I received from Custom West.
I called Custom West Pest control because we suddenly developed a large ant problem. The ants were EVERYWHERE. Custom West came out inspected the problem and treated the house for ants. The results were truly impressive. We went from ants everywhere to no ants whatsoever (except the dead ones) in a day. The price was extremely fair and much less than I had expected.
I also appreciated the fact that the tech explained to me what he was doing, how it worked and what to expect.
We have been using Custom West Pest Control for all of our extermination and preventative maintenance needs at our rental properties for several months now. We have given them some challenging situations to deal with and they always respond quickly and follow up until the job is finished. Their customer service is excellent, they are great at interfacing with our clients and ensuring they are informed, they definitely go above and beyond. Professional service with reasonable rates every time.
We've used Custom West Pest Control several times for commercial buildings and they never disappoint. They are prompt to appointments, always take care of the problem, and we have found their prices to be very competitive with other local companies. Their technicians are very friendly to the staff in the buildings when they are treated it and respectful of the clients that are there as well. I would highly recommend using them for all of your pest control needs!